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Patient Service Center

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Patient Service Center

The Patient Service Center is here to help you! Our dedicated staff is here to answer your questions regarding scheduling appointments, authorizations, insurance verification, prescription refills, and more! 
 
Hours of Operation:
We welcome the opportunity to provide superior customer service between the hours of:
8 AM - 5 PM Monday through Friday.
 
**Mondays and Fridays are high call volume days** 
 
Because we value your time we added a new feature.  This option gives our callers a choice to request a callback without losing place in queue.  Select our new Call Back Feature-Follow the prompts and enter your 10 digit phone number for a call back . 
 
How to Contact Us! 
 
To request and appointment
 
Call us at 858-675-3100 
 *English and Spanish options  available*
  • Press 2 for scheduling 
  • Press 3 to request a medication refill
  • Press 4 to speak with operator
 

Please share the experience with us!
Email where patients can share their experience

 

COMING SOON!

  • Internet real time chat – will offer an alternate way of real time direct communication with a seasoned representative
  • Online scheduling – will allow the convenience of scheduling online at your convenience and avoid hold times on the phone
  • Nurse Triage – A registered nurse will be available to assist with clinical inquiries by working collaboratively with the providers
 
 
 
 
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